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Wards Accounting Group (ABN: 32 105 280 831) ("we," "us," "our") is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services or website, you consent to the collection and use of your information as described in this policy.
Due to the services we provide, and the requirements of legislation and regulations, we may collect the following types of personal information:
Contact Information
Full name, Residential and postal addresses, Email addresses, Telephone and mobile numbers, Business contact details)
Financial Information(Tax File Numbers (TFN), Bank account details, Income and employment information, Investment details, Superannuation information, Credit card information (for payment processing), Financial statements and tax returns)
Identification Information(Date of birth, Driver's license or passport details, Medicare card details, Proof of identity documents)
Business Information(Australian Business Number (ABN), Company details and structure, Business financial records, Employee information (if you're a business client))
Technical Information(IP addresses, Browser type and version, Device information, Cookies and website usage data, Log files and analytics data)
Sensitive Information with yourconsent (Health information (for insurance or income protection purposes), Membership of professional or trade associations)
We collect personal information through:
We only collect, hold, use and disclose personal information which is reasonably necessary to provide you with the products and services that are appropriate to your needs. This may include :
We may disclose your personal information to:
Service ProvidersIn the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We will not sell your personal information to third parties for marketing purposes.
We take reasonable steps to ensure overseas recipients comply with Australian privacy standards. By using our services, you consent to these overseas disclosures where necessary.
We implement reasonable security measures to protect your personal information from:
Security measures include:
However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as:
When information is no longer required, we securely destroy or de-identify it in accordance with our retention policy.
You have the right to:
Access Your InformationRequest access to the personal information we hold about you. We will provide access within a reasonable timeframe, subject to limited exceptions under the Privacy Act.
Correct Your InformationRequest correction of inaccurate, incomplete, or out-of-date information. We will take reasonable steps to correct the information and notify relevant third parties where appropriate.
Request RestrictionsRequest that we restrict the use of your information in certain circumstances.
To exercise these rights, contact our Privacy Officer using the details below.
We may require identity verification before providing access or making corrections.
There is generally no charge for requesting access or correction, though we may charge a reasonable fee for complex requests requiring significant time and resources.
We may send you marketing communications about our services, industry updates, and educational content. You can:
Even if you opt-out of marketing, we may still send service-related communications necessary for your account.
Our website uses cookies and similar technologies to:
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect:
The "Last Updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.
If you believe we have breached this policy or the Australian Privacy Principles, you can make a complaint to our Privacy Officer by email at info@wardsaccounting.com.au.
Complaints will be assessed and acted on in a reasonable timeframe. If unsatisfied, you may contact the Office of the Privacy Commissioner.
